Donation Refund Policy
Last updated August 24, 2026.
Donations are generally final. If a donation was made in error, duplicated, or unauthorized, contact info@helpway.us promptly and include the donor email, date, and amount.
HelpWay will review requests made within 30 days. A refund may be limited or unavailable if funds have already been committed or spent for the charitable purpose, except where applicable law or payment-network rules require otherwise. Approved refunds are returned to the original payment method. Processing times are controlled by Stripe and the donor's financial institution.
Canceling a recurring donation stops future charges but does not automatically refund prior donations.